Outsourcing

Outsourcing does not mean to give away control but to delegate responsibility.

Reliable partnerships, defined responsibilities and comprehensive control mechanisms allow for clear structures.

On this basis FIS-ASP procures and finances on the one hand all components corresponding with your requirements, such as:

  • Hardware: e. g. servers, backup media, high availability components, etc.
  • Software: e. g. SAP/R3 software, EDI software, system software, etc.
  • Telecommunications: e. g. technical facilities, selection of the carrier, etc.
  • Maintenance services for the defined components.

On the other hand we arrange with you for the adequate “service level”. Depending on the required scope of services the monthly fee will be calculated.

The predominant objects of a service level agreement (SLA) are as follows:

  • Operating System Administration
  • Database Administration
  • SAP R/3 Administration and availability or SAP Business One
  • Monitoring
  • Data Backup and Tape Management
  • Telecommunications Monitoring
  • Firewall Monitoring
  • Creation and maintenance of operating manuals
  • Reporting

You are only paying for the services that you really require – at fixed prices instead of incalculable EDP costs and on the basis of a modern infrastructure in our high-capacity data centers. Consequently, you are not only able to reduce costs considerably, but also gain more security.